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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josefa Aleman

July 17, 2024

5  out of  5 rating by Josefa Aleman
"My experience with Gracie Puga was very positive. Ms. Puga was professional and knowledgeable answering all questions and providing quotes I asked for. Her excellent communication, patience and attentive service will gladly have me refer family and friends to her for their insurance needs. Thank You"
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Nicole Garcia

July 16, 2024

5  out of  5 rating by Nicole Garcia
"I absolutely love State Farm!! I got everything I needed to get done the same day!! Thank you so much"
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Matilda Martinez

July 16, 2024

5  out of  5 rating by Matilda Martinez
"Kayla was the most amazing and professional agent that I have dealt with. She was very patient and understanding and helped me decide what coverage was right for my needs. I did not feel pressured in any way. She was informative and provided the best customer service. Thank you Kayla for making something stressful into something less stressful. I enjoyed talking to you and learning about all the options State Farm has to offer."
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Wendi Hensley-Goodwin

July 9, 2024

5  out of  5 rating by Wendi Hensley-Goodwin
"Had such a great experience with this establishment. I got my renewal for my new homeowners insurance and it was outrageous. I'm a single mom and I had been struggling to find something affordable for me and my family. Someone referred Kayla Alaniz at Paul Baca State farm and said that she would go above and beyond and boy did she. Not only did she get me the best coverage with the cheapest rate that I could find that I had been looking for for quite a while. The way my pay cycle fell it was last minute trying to get this coverage before that hurricane was projected to head towards us. I was in full-blown panic mode and Mrs Alaniz went into work on her day off (which was a holiday weekend by the way) to make sure that I got coverage before we had any hurricane issues and I could rest easy. I would recommend her any day & anytime. Thank you Mrs. Alaniz for going above and beyond for me and my little family! 10/10 strongly recommend!"
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Veronica Izaguirre

June 28, 2024

5  out of  5 rating by Veronica Izaguirre
"Just switched to State Farm for better rates. Kayla was amazing with getting back to me promptly and helping me find what fits my needs."
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Traci Skrovan

June 20, 2024

5  out of  5 rating by Traci Skrovan
"Jessica Maldonado was absolutely awesome!! I had a pressing request for an insurance adjustment and addition with my small business. Jessica worked with me every step of the way with a sense of urgency and professionalism. This request was time sensitive, and Jessica made me feel at ease and gave me 100% even though I know she was very busy with multiple clients. She worked to get it right and as a client that was very assuring. Thank you so much Jessica! I would highly recommend Paul Baca and his team to anyone."
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Sergio Garcia

June 18, 2024

5  out of  5 rating by Sergio Garcia
"Very eager to help and also had great customer service manners kind and respectful"
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Victor S

June 15, 2024

5  out of  5 rating by Victor S
""Cassandra was so knowledgeable and helpful. She immediately knew exactly what kind of home insurance i needed. Thank you for all of your help!""
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Rick Flores

June 14, 2024

5  out of  5 rating by Rick Flores
"Very helpful great customer service Jessica and Casandra were very awesome helping me."
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Anahi Cantu

June 8, 2024

5  out of  5 rating by Anahi Cantu
"Amazing customer service! Gracie was so helpful, very informative and extremely kind. I really appreciate that she was helping me the best she could to get the best price. She made the process so easy for me. Thank you again Gracie."
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Jesus Rodriguez

June 7, 2024

5  out of  5 rating by Jesus Rodriguez
"Gracie Puga my agent, was very courteous and professional. She was very knowledgeable and prompt, with my insurance needs."
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Ashley Clenney

June 5, 2024

5  out of  5 rating by Ashley Clenney
"Cassandra and Leah were absolutely amazing!! They helped me with my auto policy switch. Prices were so much better!! Thank you Leah and Cassandra for all your hard work!!"
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Velda Alvarado

June 4, 2024

5  out of  5 rating by Velda Alvarado
"Kayla Alaniz was very helpful and knowlegable on helping me obtain my policy.Iam very pleased with my new policy. Kayla is very patient and explains everything thoroughly."
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Lupe Jaso

June 4, 2024

5  out of  5 rating by Lupe Jaso
"Kayla was very patient and accommodating while I was multitasking. She did a great job and was very informative."
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Cindy Trautman

June 3, 2024

5  out of  5 rating by Cindy Trautman
"Cassandra was extremely helpful and expedited the addition of another vehicle to my account so I could transfer the title and register my car. Excellent employee. Thank you Cynthia Trautman"
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Melissa Pendergraft

June 3, 2024

5  out of  5 rating by Melissa Pendergraft
"Jessica M.. is the girl to talk to when you need insurance.... she is absolutely so sweets but there was no complaints about her doing my application for insurance and I know I gave her a time because she worked on it and worked on it and I new she wanted to get rid of me but she stuck in there because there was about a thousand thing that was going on in my mind but Jessica help me ...and I just wanted to say to her, I hope that the lord blesses you so much... and I wanted to say. Thank you for every thing that you did for me In helping me with my insurance YOU ARE THE BEST... Melissa pendergraft"
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Krystle Carroll

May 22, 2024

5  out of  5 rating by Krystle Carroll
"Cassandra was so knowledgeable and helpful. She was a pleasure to work with. Thank you for all of your help!"
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Mari Martinez

May 22, 2024

5  out of  5 rating by Mari Martinez
"Gracie and Leah were very impressive down to the communication to taking the time to call me and tell me they can help me save on my auto insurance. Gracie was very nice and genuine every second she was helping, she took initiative and time out of her day. At State Farm they take the time to accommodate you."
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David Rodriguez

May 20, 2024

5  out of  5 rating by David Rodriguez
"Gracie was very friendly and answered all my questions. She offered good rates at a affordable price. Thank you"
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Juan Cardenas

May 17, 2024

5  out of  5 rating by Juan Cardenas
"Casandra and all office staff are very helpful & friendly. Satisfied with all services. Thank u for pizza day🤩"
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Aurora Amador

May 15, 2024

5  out of  5 rating by Aurora Amador
"Just switch to State Farm and Kayla Alaniz help me out was super helpful and awesome"
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Jennifer Bradley

May 8, 2024

5  out of  5 rating by Jennifer Bradley
"What a wonderful team at Paul Baca State Farm! Jessica recently helped me when my car broke down. She immediately helped me. I am so grateful to her and all of the team in the office. Everyone is adept in their work. They are kind, professional, and responsive whenever I call. I have also saved money with bundling my insurance. I highly recommend this office."
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Wendy Del Barrio

May 8, 2024

5  out of  5 rating by Wendy Del Barrio
"Kayla and Gracie were so great to work with. They are very informative and have long patience with my unending question and explain everything to me clearly. Thank you very much for getting me a good deal."
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Madison Copeland

May 7, 2024

5  out of  5 rating by Madison Copeland
"Worked with Kayla while getting a new vehicle and I did not make the process easy on her… But she was there every step of the way to help! Highly suggest this location for your insurance needs!"
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Veronica Carr

May 6, 2024

5  out of  5 rating by Veronica Carr
"We recently just switched with state farm and our insurance girl Kayla Alaniz was awesome totally would recommend her"