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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Shane Black

September 11, 2023

5  out of  5 rating by Shane Black
"Jessica, got my insurance transfered to TX from out of state in a very quick and painless manner, great customer service"

Diana Gutierrez

September 10, 2023

5  out of  5 rating by Diana Gutierrez
"Gracie was so helpful and gave me everything I needed. She was such a joy to work with. It’s nice talking with someone who understands your needs. Thank you so much Gracie!"


September 9, 2023

5  out of  5 rating by clarkj0sephkent
"Insurance is confusing and sometimes easy to forget about when you sign up with someone… and it’s easy to think who you’ve always been with is good enough. But when you realize there is better out there, you want to make the change and not only save but join someone who is helpful and looks out for your best interests… Leah was incredibly patient, friendly, and informative! She’s made it clear to me that I need to sign up with State Farm asap and I will be convincing my mother to do the exact same thing!"

angelica herrera

September 7, 2023

5  out of  5 rating by angelica herrera
"Leah made me feel comfortable while helping me with auto coverage and explained everything in detail, while making sure I understood"

Naomi Gonzales

September 6, 2023

5  out of  5 rating by Naomi Gonzales
"Went by to get a quote and Jessica was great. She was so informative and explained everything in detail"

Laura Vega VLOGS

September 6, 2023

5  out of  5 rating by Laura Vega VLOGS
"Leah was a delight to speak with when i called in for an auto quote. She was very kind & knowledgeable and made sure to reassure and educate me on coverages that were needed and recommended for my vehicles."

Norma Proffitt

September 6, 2023

5  out of  5 rating by Norma Proffitt
"My husband and I were very impressed with the knowledge and professionalism that the agent, Gracie Puga presented us today during our visit. She was very friendly and made us feel comfortable. She answered all of our questions and we knew State Farm was the best company for our car and house insurance. She is a valued employee."

Rockin Gamer

September 1, 2023

5  out of  5 rating by Rockin Gamer
""Gracie Puga" was such a help today I was blessed to come across her at State Farm. She's really good at what she does and very professional and friendly ! I'd definitely recommend. I had such a good experience for being a first time customer ! 👍"

Paul Snelson

August 30, 2023

5  out of  5 rating by Paul Snelson
"Great experience, jessica got everything taken care of in one day!"

Tammy Jones

August 17, 2023

5  out of  5 rating by Tammy Jones
"Gracie Puga is a great, knowledgeable, and helpful person. She was able to answer and explain all my questions and give me a great auto quote on my vehicle. I am very satisfied and highly recommend you to State Farm Insurance."

Roxanne Theuret

August 17, 2023

5  out of  5 rating by Roxanne Theuret
"Jessica Maldonado, along with the rest of the ladies were very hospitable and patient. Their appearance was very professional. Information on what we were looking for was explained very well. Anyone looking for affordable auto insurance, give them a call."

Devin Hester

August 14, 2023

5  out of  5 rating by Devin Hester
"Casandra was extremely helpful. She completed my request in a very timely manner. Getting extra coverage was a plus. Thank you very much!"

Vivian Cabrera

August 10, 2023

5  out of  5 rating by Vivian Cabrera
"Very friendly staff! They provided me a great auto quote and quick service when i signed up."

Donald Shilvock

August 1, 2023

5  out of  5 rating by Donald Shilvock
"Service was great. Jessica was very knowledgable of the process and products. It was a pleasure doing business with her."

Dora Estrada

July 29, 2023

5  out of  5 rating by Dora Estrada
"Gracie is awesome ,knowable and so friendly. She answers all my question ,always looks to give you the best service . Great work 👏"

Belinda Arrisola

July 20, 2023

5  out of  5 rating by Belinda Arrisola
"I just changed over to State Farm for my homeowners and auto insurance. I was helped by Cassandra Brosig. She was very professional, knowledgeable, and patient with my many many questions. I would highly recommend this State Farm office. With employees like Cassandra business should be great. She is an amazing asset to State Farm. Thank you for being so customer friendly."


July 19, 2023

5  out of  5 rating by J T
"Great experience from the start of walking in, everyone was greet full. Great customer service will highly recommend switching over n saving. Logan was able to make sure I got the best service for my truck in which I personally think it’s the best overall insurance service your gonna get."

John Gomez

July 19, 2023

5  out of  5 rating by John Gomez
"Cassandra is a great agent and has kept me up to date with timely information. Everyone at Paul Baca State Farm is what keeps me a customer."

Barbara Alaniz

June 29, 2023

5  out of  5 rating by Barbara Alaniz
"Gracie Puga was the most amazing person ever. She had so much patience and offer me so much more than any other insurance company has ever. State Farm not only gave me the opportunity to insure my vehicle, home, and myself but also the chance to put my kids on life insurance. Their insurance was so much more affordable and they had so much more to offer. Thankful to have Gracie and her team. I highly recommend them to anyone."

Engy Assal

June 27, 2023

5  out of  5 rating by Engy Assal
"Cassandra was professional and helpful in explaining everything . Thank you again for all your help!"

Hattie Odom

June 26, 2023

5  out of  5 rating by Hattie Odom
"My experience with Gracie has been top notch! The service is as exceptional. Very knowledgeable about the policies State Farm offers. Shares information on how to achieve discounts and save but still have the best coverage. Highly recommend! Thank you!"

None of your BUSINESS None of your BUSINESS

June 24, 2023

1  out of  5 rating by None of your BUSINESS None of your BUSINESS
"Extremely rude customer service ,have no respect for there customers. never been treated so harsh while just trying to make a payment. I asked about a fee and why my billing payments weren't the same each month. I was made to feel like I inconvenienced them by asking. felt belittled ! I have ask to talk to owner Paul but he hardy ever in office have been asking to talk to him when he get in office. I haven't heard from him in 3-4 months and he will want be in office till July. TDI need to take his insurgence LIC way! He needs find a new career path where he don't have to deal with customers"people'! this is the worst State Farm!! agency in south TX. "Paul Baca isn't good neighbor agent for State Farm Insurance"

Jackie Haws

June 20, 2023

4  out of  5 rating by Jackie Haws
"Jessica was very informative but still friendly. State Farm beat my previous insurance premiums HANDS DOWN!!!"

John Martinez

June 13, 2023

5  out of  5 rating by John Martinez
"I talked to Cassandra she's explained everything to me. Helped me make changes I had to make. Over all great help thank you.."

James Musquez

June 8, 2023

5  out of  5 rating by James Musquez
"Our agent, Gracie, is always available when we need questions answered or to make additions to our policy. She is always professional, quick with her service, and always follows through. If I could give more stars I would!"